Industries

Helping clients meet their business challenges begins with an in-depth understanding of the industries in which they work. That’s why KPMG LLP established its industry-driven structure. In fact, KPMG LLP was the first of the Big Four firms to organize itself along the same industry lines as clients.

How We Work

We bring together passionate problem-solvers, innovative technologies, and full-service capabilities to create opportunity with every insight.

Learn more

Careers & Culture

What is culture? Culture is how we do things around here. It is the combination of a predominant mindset, actions (both big and small) that we all commit to every day, and the underlying processes, programs and systems supporting how work gets done.

Learn more

The race for customer loyalty in financial services may be won with GenAI

Generative artificial intelligence is revolutionizing the way financial institutions engage with customers

Generative artificial intelligence is revolutionizing the way financial institutions engage with customers. For banks, asset managers, wealth managers, and insurers, GenAI can streamline everything from compliance to advisory services. Numerous advantages include efficiency, personalized experiences, convenience, and value.

With customer expectations shifting at the speed of technology, financial services firms have no time to lose. GenAI can personalize experiences at scale, offer new insights into data, and streamline front-, middle-, and back-office integration.

KPMG and Salesforce know how to build leading service experiences that achieve the customer-focused objectives of financial services clients. We work across all phases of transformation—including insights, design, enablement, and delivery—to drive exceptional client and employee experiences that help ensure sustainable growth.

Dive into our thinking

The race for customer loyalty in financial services may be won with GenAI

Download PDF

Meet the team

Image of Manish Shah
Manish Shah
Managing Director, Customer Advisory, KPMG US

Explore more

Webcast Replay Webcast Upcoming Listen Now

Salesforce

Connect to your customers with speed, scale, and intelligence

Webcast Replay Webcast Upcoming Listen Now

KPMG generative AI survey report: Financial services

An exclusive KPMG survey shows how financial services leaders are approaching this transformative technology.

Generative AI
Webcast Replay Webcast Upcoming Listen Now

Generative AI

Generative AI is a game-changing technology, offering innovative ways to engage with users and generate content with deeper insights.

Connected banking
Webcast Replay Webcast Upcoming Listen Now

Connected banking

Transform yesterday’s systems to improve efficiency and deliver more value.

Webcast Replay Webcast Upcoming Listen Now

2024 Banking trends

Challenged but undaunted, trends that are likely to shape banking in 2024

Thank you!

Thank you for contacting KPMG. We will respond to you as soon as possible.

Contact KPMG

Use this form to submit general inquiries to KPMG. We will respond to you as soon as possible.

By submitting, you agree that KPMG LLP may process any personal information you provide pursuant to KPMG LLP's Privacy Statement.

An error occurred. Please contact customer support.

Job seekers

Visit our careers section or search our jobs database.

Submit RFP

Use the RFP submission form to detail the services KPMG can help assist you with.

Office locations

International hotline

You can confidentially report concerns to the KPMG International hotline

Press contacts

Do you need to speak with our Press Office? Here's how to get in touch.

Headline