WEBCAST

Salesforce Service Change Makers

Jim Codik

Jim Codik

Director Advisory, Customer Solutions, KPMG US

+1 720-707-9929

Murali Ruddaraju

Murali Ruddaraju

Vice President, Information Technology, Omnicell

Webcast overview

Join KPMG at Salesforce Service Change Makers

Learn from leading customer service professionals about how service is changing in 2021 and beyond. Join inspiring conversations with customer service innovators about how the industry is changing, and how your organization can prepare.

Register to attend Service Change Makers and join this KPMG session:

Providing a seamless experience for customers to buy and maintain Omnicell’s medication management solutions

9:15 a.m. – 9:40 a.m. Pacific

Omnicell wanted to provide their customers with easy, connected and personalized online buying experiences and reduce the number of orders through phone, fax and email. Learn how Omnicell leveraged Salesforce to improve customer collaboration, gain real-time views of customer information, and deliver medication management solutions

Featured speakers

Jim Codik

Jim Codik

Director Advisory, Customer Solutions, KPMG US

Murali Ruddaraju

Murali Ruddaraju

Vice President, Information Technology, Omnicell