Service

Transform your IT costs to IT value

Move beyond just managing IT services

Mitch Kenfield

Mitch Kenfield

Principal, Advisory, KPMG US

+1 404-222-3295

Move beyond just managing IT services

KPMG’s TBM services, in conjunction with ServiceNow’s ITFM platform, help organizations build a more strategic working relationship between IT and finance by running IT as a business. This combination of methods and processes gives you an integrated view of technology cost, performance, supply, and demand across the enterprise to help you make decisions that can enhance your return on investment and drive sustainable, bottom-line growth. The KPMG LLP (KPMG) team applies deep knowledge of your business and industry as well as technology and ServiceNow integration to help organizations strategically change the way technology supports the business. Effective change management that assists employees adapt the way they think and work helps these improvements become permanent.

Organizations that effectively implement ITFM typically –

  • Have more transparency into IT service costs, quality, and value
  • Align technology supply and business demand
  • Help IT consumers understand costs so they can make better decisions to control them
  • Increase productivity and efficiency through process automation

With TBM, you can create a transparent cost structure that gives you a single overarching view of your technology expenditure. The approach allows you to lower costs freeing up funds to invest in other innovative, valuable projects.

Transform your IT costs to IT value
Get more transparent IT financial information and performance measurements with technology business management enabled by ServiceNow’s IT Financial Management platform.



Some or all of the services described herein may not be permissible for KPMG audit clients and their affiliates or related entities. Any trademarks or service marks herein are the property of their respective owners.