Melissa L. Edwards
Managing Director, Digital Enablement
Melissa is a Managing Director in KPMG’s Intelligent Automation practice. She has more than 20+ years of experience in helping organizations adopt new technologies with significant measureable results. She’s led technology implementations across the full lifecycle in human resources, finance, procurement and IT. She’s helped clients with technology business case development, evaluations, proofs of concept, design and development, rollouts, technology adoption and evaluation. Melissa has specific expertise in cognitive solutions, robotic process automation (RPA), chatbots, analytics, machine learning, idea management, innovation life cycle, crowdsourcing, futures thinking, change management, design thinking, decision making, knowledge management and agile development.
Melissa has worked across healthcare and life sciences, government, consumer products and retail, power and utilities and industrial sectors.