Through both C-level roles and top-tier consultancy, he has led successful operational change through technology and governance implementation.
As an early information technology professional, he has led change programs through several major technological evolutions such as networking, internet and now social media. In each case, the organizations he served always benefited in terms of more efficient processing that was reliable in terms of performance and mitigated risks.
More recently his focus has been on bringing governance frameworks to the evolving world of social media. With a risk-based focus on governing these exciting new business channels, he is able to align traditional technology and operational management practices within digital programs to provide program accountability through quantitative measures and risk mitigation through effective governance policies and procedures.