Diversity, Equity, and Inclusion

While most American workers are satisfied with their organization’s response to recent social and political events, more than half say their organizations should be doing more to address workplace inequality and cited leadership as a part of the problem.

To address employee, customer, and public expectations, companies need to demonstrate deeper levels of commitment and accountability across the enterprise, and place the employee experience at the center of their strategy. Not only is it the right thing to do, it’s good for business too.

We help you build on your successes in addressing the unique challenges of your organization while preparing you to continue accelerating and excelling in an ever more complex future. Our diversity, equity, and inclusion (DEI) services help drive change, delivering both measurable wins and longer-term strategic transformation. At KPMG, we lead with our own values of Excellence and Together, for Better.

How KPMG can help

At KPMG, we design and deliver DEI programs that are distinct and go beyond intention. As a leader in the market, we leverage tested approaches and employee data such as demographics, hiring, compensation, promotion, and retention information to build DEI strategies and capabilities that will help advance your DEI agenda forward. We start by getting to know you: we strive to understand your employees, where you are as a company in your DEI journey, and your aspirations for the future. For some organizations, we begin with defining a DEI strategy. For others, we measure progress against stated goals, decipher and implement employee programs that bring about change, and work to make them stick. We do all of this while keeping an eye toward enhancing profitability and increasing shareholder value, including addressing growing investor interest in environmental, social, and governance (ESG) related efforts.

Setting the strategy

From creating a DEI vision that connects the needs of the business to the organization’s strategic objectives and distinguishes you from the competition, to understanding how to be the employer of choice where people want to start and grow their careers, KPMG can help. We create benchmarks using employee and market data from proprietary and industry databases, which you can leverage. We take a human-centric and equity-focused approach to examine your current state so that together we can design a more inclusive and equitable future state. We do so by conducting stakeholder interviews, structured deep‑dive sessions, pulse surveys, and focus groups, among other practices. Additionally, we bring you approaches that are creative, data driven, and forward thinking—and inclusive of diverse populations that are often forgotten—while delivering value to shareholders.

Improving the employee experience

To attract, engage, and retain needed talent, companies must deliver a new kind of employee experience—one that feels personal, relevant, and responsive to the individual needs of an increasingly diverse workforce. We work with you to identify and remove the potential pockets of systemic bias woven into talent management processes and systems across the entire employee lifecycle—from onboarding and performance management to succession planning. By changing daily behaviors and systematically reviewing infrastructure, the culture begins to shift to one of belonging, acceptance, and inclusivity.

Enhancing the way we work together

Using a DEI lens, we revisit how your organization works together to align who you are with what you do to create a more collaborative and empathetic workforce. By empowering employees and supporting leadership to deliver programs and initiatives that align the DEI strategy to the overall business goals, we help you secure buy-in from the broader workforce and reinforce the vision of a culture of belonging and inclusivity where all employees can thrive. Through breakthrough sessions, courageous conversations, and a focus on candor, we help empower your employees to challenge long-established behaviors and processes, to move away from the old way of doing things, and to explore bold ideas that can ultimately affect change.

Building a brand in the marketplace

Highly skilled talent has increased their expectations of prospective employers and prioritizes an organization’s commitment to DEI when evaluating “best places to work.” At KPMG, we work with you to incorporate authentic messaging and actively engage and collaborate with entities—suppliers, partners, and community organizations—that support your values. As you target new markets as well as expand your product portfolio, you will appeal to a broader, more diverse population.

Whether you need to understand your current state when it comes to diversity, equity, and inclusion, define a better DEI strategy, identify your greatest obstacles and levers of change, improve the experience of all of your people, or shape your brand in the marketplace to reflect your mission and commitment to DEI, we can help you drive sustainable structural and measurable behavioral changes.