KPMG and Salesforce

Purpose-driven transformation creates connected human experiences

To succeed in a customer-centric world, business leaders are focused on creating connected human experiences aligned to their purpose. To be successful, trusted enterprises need to address the ever-changing needs of their employees, communities, customers, and investors. They also need to advance their transformation efforts to support a more sustainable and equitable future for the business.

KPMG drives this purpose-driven enablement for our clients powered by the full suite of innovative products from Salesforce. Our 360 approach looks across the front, middle, and back-office operations to create connected experiences across the entire business. By leveraging extensive data, unique insights, and industry expertise, we inform client strategies and build solutions that deliver business outcomes aligned with purpose and trust. 

Our industry solutions backed by proprietary Powered methodologies accelerate Marketing, Sales, and Service transformation, which in turn help our clients lead with innovative business models and customer-centric capabilities. Our trust drivers are embedded from the start of our engagement to ensure we deliver on the safe, secure, and consistent interactions that customers, employees and other stakeholders expect.

Through a purpose-driven transformation with KPMG and Salesforce, we deliver equitable, sustainable, trusted solutions that drive shareholder value – and help organizations to win in the marketplace.

 

Transcript

Business leaders across industries are focused on creating more connected human experiences aligned to their purpose. Winning organizations have also doubled down on transformation efforts to help them succeed in this digital world. These investments help trusted enterprises address the ever-changing needs of their employees, communities, customers, and investors; as well as advance their sustainability goals and customer-centric capabilities. All of which are critical enablers to generating growth and value. KPMG drives this enablement for our clients powered by the full suite of innovative products from salesforce. Our 360-degree approach looks across the front, middle and back-office operations to create connected experiences across all touch points. By leveraging extensive data, unique insights and industry expertise; we inform strategies and build solutions that deliver business outcomes aligned with purpose and trust. And the combination of Salesforce's leading solutions with KPMG's deep functional knowledge and experience accelerated by our proprietary salesforce powered methodology. Means we help organizations serve their community of stakeholders with greater speed, scale and personalization. Through a purpose-driven transformation with KPMG and Salesforce we deliver equitable sustainable trusted solutions that drive shareholder value and help organizations to win in the marketplace.

Atif Zaim

Atif Zaim

Customer & Operations Services Line Leader, KPMG US

+1 212-954-7061

Sucha Kukatla

Sucha Kukatla

Principal, Advisory, Customer Solutions, KPMG LLP

+1 312-646-8029

KPMG and Salesforce

To learn more, visit Salesforce Customer 360.

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